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Where does Digital Marketing go wrong?

  • Writer: Mirian Fernandez Vazquez
    Mirian Fernandez Vazquez
  • Oct 10, 2023
  • 14 min read

Updated: Apr 11, 2024


team meeting digital marketing wrong


Brands may boost their visibility and draw in new audiences and customers by utilising digital marketing.


Social media is how one-third of consumers learn about new brands; the younger the consumer, the higher the share.


Email marketing follows closely after that, which is not unexpected given that, on average, email generates the highest return on investment.


However, a lot of companies make simple mistakes when formulating their plans. The top five mistakes to avoid are listed below.


Mistake 1: Failing to recognise target audiences and their problems


Brands frequently launch their digital marketing strategy without having a clear understanding of their target audience or what the pain points of this audience are.


This is one of the most typical mistakes companies make and it is particularly true for businesses that have just been established because it can be tempting to target a broad audience.


However, methods for digital marketing are more effective when they have a more defined goal and a targeted audience. Making consumer personas and a customised strategy for each is one of the finest ways to define this audience.


Knowing your target audience is one of the most crucial marketing considerations.


Data shows that less than half of marketers are aware of their target market's interests, pastimes, purchasing patterns, product interests, past purchases, and content consumption locations.


analytics digital marketing


Why is it so difficult for marketers to obtain the data they require?


The two basic obstacles that marketers confront while trying to understand their target are as follows:


1. Fresh Data Privacy Guidelines


Regulations about data privacy are restricting marketers' access to the necessary customer data. Consumers are less willing to share their personal information at the same time.


As a result, marketers miss out on important information about their target audience, including information about their basic demographics and media consumption habits.


2. Changing Audience Goals


The lifestyles of consumers have undergone significant change in recent years and given the impending recession, these habits, attitudes, and tastes may continue to alter.


What can marketers do to strengthen their data strategy?


1. Collect data from first parties


Collecting your first-party data is an excellent response to stricter data privacy laws, such as Google's planned phase-out of third-party cookies.


Many places, including your website, surveys, emails, CRM, and more, can be used to gather first-party data. It delivers high-quality insights about your audience and enables you to design a customised experience for them because it is obtained directly from your customers.


2. Only use one source of information for marketing data.


As we saw earlier, data not integrated adequately is a top difficulty for marketers seeking to understand their target audience.


Because you lack the complete context necessary to make data-driven decisions, disconnected marketing data presents a dilemma. On the other hand, by linking all the data points you have, a single source of truth provides a comprehensive view of your target audience.


Efficiency is also increased by giving marketers and their partners easier access to marketing data through a single source of truth.



data digital marketing

3. Maintain Your Data


We discussed how quickly customers' lives are changing and how marketers need current data to keep up.


Throughout the epidemic, your target audience's interests, routines, and attitudes undoubtedly changed multiple times. Whatever data tracking tool you choose, make sure your data is routinely updated to keep a pulse on your clients in real time because your audience will probably shift again when a recession approaches.


To adjust your marketing strategy and messaging in reaction to the changes your clients are experiencing, you also need up-to-date information on your target demographic.


You need a plan in case things diverge from your original direction. Will you have the information you need to adapt to when the next unforeseen event or difficulty occurs?



Mistake 2: Ignoring the fundamentals, such as websites, blogs, and SEO


Many businesses primarily concentrate on social media platforms at the expense of less eye-catching but no less significant aspects of digital marketing, such as their company website, blog material, and SEO.


Too many websites are heavily focused on design and contain little actual content. They are far from being the content-rich, SEO-optimized powerhouses that are required to rank in Google and increase visibility.


In particular, blogs tend to be ignored. By 2023, influencer marketing and other glitzy developments might make article writing seem archaic. However, blogs continue to be a key component of content marketing and have significant SEO potential.


A Website's Updating Process


Comparable to how you occasionally take your automobile to the mechanic, evaluating your website to make sure it is still operating properly. If you don't routinely update your website, certain components might break, it might look obsolete, and your search engine result ranks will probably decrease.


What therefore must you do to update your website?


Investigating your technological background, website design, and content should be the first step in any website overhaul. This will serve as an overall summary of everything on your website. Among the areas you must cover in this step are the following:


• Visual information. Is the imagery you're using current? Do the graphics display clearly? Are they quick to load? Utilise a rigorous website content update procedure to make sure your aesthetic aspects continue to be engaging to your visitors.


• Planning. Is it consistent with your brand? Is it simple for individuals to use? Has your business expanded, necessitating the addition of new pages?


• Technical knowledge. Is indexing your website through search engines simple? Does your website load quickly on desktop and mobile computers? Is the loading time fast enough?

You may start your website update off right if you bear these fundamental ideas in mind.

Study the opposition.


The following stage of your website improvement entails researching rivals. You should specifically look at your rivals on search result pages, which are also ranked for related words and phrases.


Visit such websites later and note what they are doing well. While you shouldn't imitate your rivals' strategies, you might be able to add some of their components to your website. You might be able to raise your website's traffic and search result rankings.



website digital marketing


Prepare for SEO


Search engine optimisation (SEO) is one of the most crucial factors during the updating process. You can use this technique to make your website as appealing to search engines as possible. Since it is the responsibility of the search engine to present the most pertinent results at the top of the list, where people will click, many people will discover your website through a search engine. According to Backlinko, the top Google search result receives around 32% of all hits.


Continually optimise your website for search engines, and you should be able to increase traffic to it.


You must make sure that your website is at the top of the list for the most pertinent terms because the top SEO results can occasionally change. Researching keywords is crucial in this situation.


Make fresh content


You must produce fresh content if you want to increase website visitors. This can be done through the use of blogs, whitepapers, press releases, product pages, and other online publications.


Don't forget to update the existing content on your website as you produce new one. Your company's hours, for instance, could alter. There may also be certain pillar pages or blog posts that need to be updated with fresh content. Make sure the information on your website is accurate at all times.


Additionally, it's a good idea to periodically update and properly tag all of your photographs. This is crucial for search engines as well as for your website's visitors.



Why Every Digital Marketing Strategy Needs Blogging


Any digital marketing approach that includes blogging will be more effective because it can increase leads and generate more links to your website. Visitors are drawn in by interesting blogs that are well-written and offer useful information.


Visitors can learn a great deal about your company and the goods and services it provides by reading blogs. You may develop such a helpful medium to turn visitors into clients by blogging.


The greatest method to establish a relationship with your potential client and add an educational component to your site's overall user experience is to provide interesting blog content. Your prospective consumer wants to learn as much as possible about your product or service from your website.


Regular blog posting enables you to respond immediately to the questions and inquiries that users are entering into Google. These inquiries assist you in determining whether your readers are receiving the information they require from your blogs and whether your keyword strategy is working successfully.


Regular blogging will also help to build your brand's reputation and credibility. By offering surveys or polls to determine the kinds of content your users are interested in reading, you can enhance this.



Mistake 3: Not using the potential of automation and personalisation


Neglecting automation and personalisation when developing their digital marketing plan is another typical error made by many brands. Here, contemporary marketing platforms have enormous potential.


Today's technology allows marketers to customise content and marketing to the preferences of each customer. 71% of consumers now expect businesses to provide them with personalised messages, according to a McKinsey study.


Marketing professionals may create a substantial database by incorporating automation and personalisation into their digital marketing approach from the beginning.


Depending on your company's offering, your marketing objectives, the channels you are focusing on, and a host of other factors, your optimisation will differ drastically.


How to Improve Your Marketing Plan



analytics tools digital marketing

Closely observe analytics tools

Monitoring your data carefully is the first step in optimising your campaign. This should be simple if the foundation step's tool setup was done correctly. You may track your marketing efforts utilising a variety of techniques, the majority of which are already included in the digital ad networks you may be employing. A must-have is Google Analytics, a popular tool used to track everything from website traffic to conversion rate dropoff.


We consider several key performance indicators (KPIs) when monitoring our analytics tools, including:


1. Conversion rate: The ratio between the number of conversions we've received and the total number of site visitors. Generally, a larger proportion indicates that your website is better designed to increase conversions.


2. Cost per conversion: This metric is frequently used to assess how effectively paid advertisements are doing. A high cost per conversion suggests that the effectiveness of the ads is poor and that they need to be changed.


3. Click-through rate (CTR): CTR is a good measure of how successfully your adverts are connecting with your target market. If your CTR is high, your messaging and targeting are probably in line with your landing page. If it's low, there might be a problem with the messaging, the targeting, or a few other elements.


4. Site traffic: How many users are there? What days and what hours are they open? Although traffic is often not as crucial as our conversion numbers, it is nevertheless necessary to monitor. To understand where users come from and which sources typically result in conversions, we also prefer to track the traffic sources.


5. Bounce rate: How frequently do visitors click on the site only to leave right away? A high bounce rate may be a sign that there is a problem with the website or the messaging used to attract visitors in the first place. This indicator, like site traffic, is often less significant but can provide crucial information about potential problems with your site.


It's crucial to avoid putting too much emphasis on any one measure, as they frequently don't provide the full picture on their own. Additionally, a lot of these indicators only offer a cursory picture of what is happening.



marketing strategy plan digital

Modify Marketing Plan

Optimisation is your time to make things right if something seems to be incorrect. Given that it is the beginning of your marketing plan, the beginning of any marketing campaign has a good probability of starting slowly.


To continuously improve your marketing outcomes, optimisation is a continuous process of measuring and adapting.


The components of your marketing funnel, such as your landing pages, paid and organic channels, and post-conversion interactions like email nurturing, must all be optimised. If your data reveals holes at any point in


Always, Always test!


In all facets of digital marketing, testing is a crucial tactic. To find higher-performing solutions, you may (and should!) test each step of your marketing funnel. As was mentioned before, think about testing every component of your marketing funnel. Since there's probably something out there that will perform even better, it's crucial to regularly test against what's performing well (rather than just the poor performers).


No matter how your marketing funnels are set up, setting it and forgetting it won't cut it. Optimising is crucial! Ensure that your organisation's digital marketing initiatives are being monitored and optimised by you or someone else with relevant experience.



Mistake 4: Ignoring social proof


Think of social proof as your marketing guru. It has the power to increase your brand's reputation, increase your trustworthiness, and ultimately influence customers to choose your goods or services.


These four strategies can help you use social proof in your marketing.


1. Testimonials And Reviews From Customers


Customer testimonials and evaluations are becoming more and more important in today's digital world. These can be used as concrete examples of the worth and caliber of your products. Potential clients are more likely to trust and select your goods or service when they read favourable evaluations.


An array of client reviews and star ratings should be the first thing your website visitors see when they arrive. Think about how you can include customer feedback into the very foundation of your platform to create a community based on trust for your business model. This approach is ideal for utilising social proof because it will encourage new users to book when they see these positive evaluations.


2. Endorsements from Influencers


A new generation of opinion-shaping influencers has emerged as a result of the rise of social media. For their followers, an influencer's sincere endorsement and reflection on a product with specificity is a potent seal of approval.


Consider using influencer marketing to broaden the scope of traditional advertising and raise your profile. You may try choosing influencers that share your brand's values and providing them with a free item or offer in exchange for a straightforward post and caption along with a discount code. By swiftly and effectively utilising the influence of influencer endorsements, such initiatives can increase engagement and sales.



social media digital marketing


3. Success stories and case studies


Case studies and success stories provide insight into the useful advantages and actual outcomes of your goods or services. They provide a reliable source of social proof and are a further useful tool for demonstrating the value of your goods.


Consider posting a variety of case studies about the use of your product or service by various organisations on your website. Potential clients can view the usefulness and adaptability of your product or service for their needs by visiting these, which can range from tiny firms to major corporations across a variety of industries.


4. Accreditations and Recognition


The legitimacy and reliability of your brand can be significantly impacted by highlighting accomplishments or awards. This not only increases the legitimacy of your brand but also demonstrates your dedication to excellence and high standards.


A great way for CEOs to stand out from the competition is to pursue certifications or prizes for quality, customer satisfaction, or sustainability. Customers will feel more secure knowing that they are supporting a reputable brand that is in line with the needs and values of its target market in addition to purchasing high-quality goods.


There is no doubting the importance of social proof in today's marketing environment. It humanises your brand, boosts credibility, and cultivates a strong sense of trust in the eyes of potential clients. Never forget that people have your back. Make sure your happy clients, influential partners, success tales, and accolades are speaking for you.


It's time to use social proof to your advantage and watch your business flourish. In the end, what customers say about your brand is more important than what you say to them.



Mistake 5: Neglecting to evaluate and enhance your digital marketing approach


Another error that far too many firms make is to develop their digital marketing strategies only once and leave them at that. Every digital marketing strategy should, instead, have room for adjustments and enhancements. Regularly.


No matter how exhaustive a startup's initial consumer research is, even the greatest tactics need to be adjusted when fresh information becomes available. Every startup's digital marketing plan should include periodic evaluations in addition to S.M.A.R.T. targets.


Brands can identify specific challenges to address in each iteration of their digital marketing strategy by creating marketing targets that are clear, measurable, achievable, practical, and time-based.


How to Fix Your Digital Marketing if It Isn't Working


The most frequent causes of the failure of digital advertising campaigns are discussed along with solutions.


1. You lack a clear goal


Digital advertising initiatives without definite objectives, like shooting without a target. If your campaign is successful, you should make it clear from the start what you hope to achieve from the movement.


Every advertising campaign requires a focus, and the objectives you establish determine the effectiveness of your whole effort. Your campaign must have time-bound, quantifiable, and reasonable goals.


goal marketing digital

2. You lack audience awareness


As seen before, your marketing communications must be directed to the appropriate audience if you want your digital advertising strategy to be successful. Along with knowing who they are, you also need to know how they live, what they like, and what values are important to them. If you want to connect with your target audience and increase client happiness, you must have this information.


3. You cannot draw people's attention


Perhaps the most important aspect of your page, ad, or content is the headline. If it doesn't appeal to your target audience, it will be difficult to gain their attention.


Keep your headline succinct and straightforward, and make sure it conveys your major benefit. Internet consumers have a lot to accomplish online, so if your advertisement doesn't highlight the key benefits and make your offers clear, they will scroll past it.


Additionally, important while creating your headlines are keywords. To increase discoverability, incorporate the terms people use to search for your products. To come up with catchy headlines for your advertising campaigns, collaborate with a digital advertising agency.


4. Your business is the sole subject of your marketing


Everyone dislikes being marketed to. Online consumers want to have fun, so your promotional content shouldn't get in the way of their doing that. They will unfollow you if they realise you only use your pages to promote yourself, so they won't have to interact with your self-serving staff.


This is one of the common content marketing errors that will greatly damage your reputation with internet visitors. Utilise the 80/20 rule of digital marketing, which argues that just 20% of your posts should directly promote your company and that the other 80% should inform, amuse, and educate your followers. Make a personal connection with your audience through narrative to compel them to read your posts all the way through.


5. The artists lack inspiration


The ideal illustration will help your audience see themselves using your good or service. Your images should compel your target audience to act, but if they lack appeal, they fall short of their goal. To learn more about what you have to offer, customers will scroll over your creatives without being interested in them.


Use photos with high resolution to convey the calibre of your brand. To increase brand recognition and communicate the proper message about your business and services, add your logo and colours.


This will help you stand out from the competition and make your images pop out in the congested internet world. More individuals will visit your landing page to explore your offers further thanks to your marketing.


6. The outreach for your campaign is weak


You may be employing incorrect platforms, which is another reason why your digital strategy isn't yielding the anticipated results. Analysing your audience's online activity to identify the platforms where they spend the majority of their time is a key component of knowing your audience. Which social media sites do they frequent? When? You can choose the appropriate channels for your marketing initiatives with the help of the answers to these questions.


Learn about the online behaviours of your audience. Track their behaviour across various social media networks by using social media monitoring tools. To choose the best channels for your brand, look at the interaction levels on each platform.



cta marketing digital

7. Your CTAs lack persuasion


You'll need a call-to-action if you want your audience to "Contact Us," "Download Now," or "Book Session." A strong CTA links marketing and sales, however, the majority of marketers utilise weak CTAs. Ineffective CTAs repel customers from your business and prevent you from turning leads into sales.


Interested users want directions on what to do next, and your CTA should provide that. To make sure visitors understand what they're getting into when they click that button, you need to make your equipment clear.


Your target audience should find the CTA design appealing as well. When creating your CTA, avoid settling on the first layout. Instead, create numerous designs (with various wording, sizes, and shapes) and test them on your audience to determine which one works best. You can determine which design has the highest conversion rate by using data-driven marketing.


8. The experience following lead capture is uninspiring


How do users feel when they click on your advertisement and provide their contact information? Make sure your ads reflect the truth. Prospects want the post-lead capture process to be easy and valuable.


From the beginning of the funnel until the end, keep the quality constant. You must put a lot of effort into developing distinctive adverts that resonate with your target market because obtaining worthwhile leads is challenging. Your effort is not finished here; if you want to convert the majority of your leads, you must invest in the greatest post-lead capture experience.


If you don't do this, you'll lose the leads you worked so hard to get. Ensure that the demands of your users are met at each level of the sales funnel. You'll be able to convert the leads generated by your digital advertising efforts by doing this.


To ensure business success in the cutthroat internet climate of today, you need a well-planned, properly constructed digital marketing strategy. The Growth Marketing Genie team can assist you in developing this.


We are an established digital advertising agency, and we know what it takes for your company to expand exponentially. We will support you in building cohesive marketing campaigns that move you closer to your brand objectives, from strategic development to testing, optimisation, and campaign analysis. Learn more about our data-driven marketing strategy for businesses like yours by speaking with us.



 
 
 

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