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Why Digital Marketing is important nowadays

  • Writer: Mirian Fernandez Vazquez
    Mirian Fernandez Vazquez
  • Oct 6, 2023
  • 12 min read

Updated: Apr 10, 2024


digital marketing devices laptop tablet

The Internet has created a wide range of business prospects. It's very accessible nowadays, which is why digital marketing has changed how companies advertise and market their goods and services.


For example, Social media networks have emerged as one of the most effective channels for reaching potential clients. It is a good platform for gaining new clients and communicating with existing ones, and it may also raise business visibility, which helps to speed up growth. Therefore, digital marketing is used to accomplish all of these tasks.


The advent of this type of marketing created several online platforms via which you can advertise your company online. Any business in the modern environment can only survive if it is digitalised. Therefore, implementing digital marketing in today's businesses might be a wise and fruitful choice to generate greater income and conversion rates.


There are several reasons why this type of Marketing can be your best investment:



Reason 1: It's cost Effective


A business requires a lot of money to operate, and therefore, digital marketing changes the game. Owners and entrepreneurs are reluctant to spend a large amount of money on marketing strategies without strong guarantees.


If we think about traditional marketing strategies and contrast them with online marketing, we may conclude that online marketing has greater success potential and is more affordable than traditional marketing.


Modern businesses are spending more on digital marketing than on traditional marketing. The market will continue to expand in the coming years because of the steady growth in internet users and time-per-user. Digital marketing offers brand exposure on a budget by utilising retargeting ads, tracking/assessing and adapting campaigns, introducing pay-per-click advertising, and harnessing the power of social media.


There are some reasons this type of marketing is cost-effective.



Increase brand awareness at a very low cost

The main priority of a firm's owner is to raise brand awareness and market the brand. Almost every organisation can benefit from using online marketing to increase visibility. You can use a variety of tactics to sell your brand.


One of the inexpensive and successful digital marketing channels is email marketing. By using simple email marketing techniques, you can reduce your marketing expenses.


Thus, digital marketing is a new option to save money and reach a large audience.



Measure success and adjust campaign

Analysing your campaign becomes very important to gain valuable insights. If consumed with an intelligent data-driven marketing campaign, a small digital marketing budget can get you the reach of a large and relevant audience.


You can increase your conversion rate simply by using these digital marketing strategies, such as accurate and data-driven audience selection, matching the right offers and brand tone with the right audience, etc.


The best part is that you can see that the campaign is not performing well. You can detect at which part the customers lost interest, so that you can adjust the landing page or content to be more appealing.


You can even test different versions of ads on a low budget to find out the best-performing one. If the campaign is performing well, then you can stick to it to get better results, as most of the platforms (like Facebook or Google) gather data about your ad performance and improve targeting on their own.


Key performance indicators are traffic, leads, reach, organic search, direct traffic, referrals, conversion rate, cost per acquisition, etc. By measuring these KPIs, you can easily evaluate how effective your digital marketing is and compare between campaigns you are running.


social media platform


Best use of social media

If you have a small budget, and you don’t want to spend much on advertising, you can still promote yourself successfully.


Creating a series of posts on social media that can be a trending topic or related to your business, using the right hashtags, engagement, etc. is a highly cost-effective way of marketing. It will help you generate traffic from an audience that is relevant and interested in your topic.


You can market your business or brand just by creating an account on social media platforms like Facebook, TikTok, and Instagram, which requires very little investment and can help you showcase your business or brand to a potentially large audience.


While it’s true that organic reach on these platforms has declined over the years, there is still a lot to be achieved if you can make engaging content and use the right topics and hashtags.


To establish a connection with your audience, you need to share meaningful and eye-catching content that should apply to the users’ needs and interests. You should also try to stay consistent with your posting schedule.



Retargeting ads for cost-effective digital marketing

Retargeting is the process in which a customer who has visited your website and has left the site is shown your ads on other websites or other platforms.


When a customer visits your website for the first time, then there is a high chance that the customer will not buy anything, but only explore the products or services. It usually takes more than one interaction for the visitor to become a customer of that website or app. Here, the retargeting strategies come into play.


Also, since this is a small proportion of visitors out of the total number of users on platforms like Google or Facebook, it’s cost-effective to showcase ads to them repeatedly. This form of advertisement makes digital marketing more cost-effective than other marketing methods.



Reason 2: High Reachability


Digital marketing methods have no boundaries or restrictions, unlike those used in traditional settings. With the help of a digital medium, these innovative strategies can connect with clients beyond national and geographic boundaries.


These marketing helps firms reach the right audience at the right moment, regardless of where on the globe they are and when they are browsing related goods or services. With the aid of this cutting-edge method, businesses can follow clients through every stage of their journey while spending less money overall.


Let's explore how this high reachability can impact your business:



Greater Reach to Targeted Audience

When you buy out an advertisement in a physical newspaper, your audience is defined as subscribers to that newspaper. When you get a time slot on a TV channel, your audience is defined as people who watch that channel for that show at that specific time.


While some demographic breakdowns can be assessed depending on the medium, many times, with more traditional channels, you cannot tailor the messaging to specific audiences.


For example, teenagers and baby boomers don't respond to the same advertisements.


With no additional cost, digital marketing channels allow you to target individuals based on age, gender, income level, location, job, interests, and more. And if you don’t know what demographic breakdown applies to your business, free analytics tools associated with platforms such as Google and social media show you the exact characteristics of people who follow your page or visit your website.



Digital Marketing as a Tool for Expanding Audience

The beautiful thing about the Internet is that it balances the playing field between established global corporations and smaller and fresher companies more fairly.


A start-up can now instantly access a worldwide audience by creating an online presence, as opposed to the past when they would have to start by serving local clients and only expand regionally or internationally until they could build their physical presence.


However, this does not imply that it is simple: unless you are familiar with how digital marketing operates, you cannot attract potential customers online.


Here are just a few ideas about how to create a truly powerful strategy:



1. Construct Your Website


Without an online presence, you cannot reach a larger online audience.


You should take your time to create the ideal website because it will serve as your calling card and a foundation upon which you will establish your reputation.


Keep it as simple as you can; adding extra graphics or pop-up windows will just turn visitors away.


But above all, if you plan to sell your things online straight from your website, make sure it is user-friendly and operates efficiently.


2. SEO Strategy


If you want your website to have the most visibility possible, search engine optimisation is crucial.


Understanding which keywords are most pertinent to your business and utilising them in your site content, blogs, and other content is part of this.


However, SEO is now far more complicated than this, and strategies change constantly. It could be preferable to work with a digital marketing specialist to get started, at least initially, if you want to take control of this.


3. International Appeal


You should make sure your website is accessible from around the world if you want to attract a larger audience.


To do this, consider developing many website iterations in various languages to maximise your presence. This will not only increase your consumer base on a global scale, but it will also help you build a reputation as a company that values its clients.


To further increase your reach, you should also make sure that your website is mobile-friendly so that users can access it from anywhere in the world while on the go.


4. Use social media to promote your business internationally


Social media is quickly gaining traction outside industrialised nations, making it a potent weapon in your toolbox if you're trying to penetrate local markets or even emerging markets like India or Brazil.


Keep in mind that the businesses with the greatest success on social media are those that prioritise creating interesting content and fostering connections. Never use them solely to promote your items; if you do, your fans may stop supporting you and your brand's reputation may suffer.



Reason 3: Customer Base


Digital marketing is a useful tool for bringing in new customers and keeping existing ones.


As seen before, it entails a huge number of activities that assist marketers in determining the wants and needs of consumers so that businesses can modify their goods and services accordingly.


We'll cover efficient strategies for bringing in and keeping new clients to guarantee the ongoing expansion and profitability of your company.



Use online marketing strategies

You need to consider all of your possibilities when trying to draw in new clients. Getting in front of people who are interested in what you offer is one of the best strategies to draw on new clients. You will reach more individuals as a result, besides improving your public image.


In addition to SEO and social media strategies explained above, other methods might assist you in developing a distinctive brand for your company and luring in new clients.


Here are a few illustrations of online marketing strategies:


mobile phone email

1. Email Marketing


Depending on the business you have, there are several ways email marketing can be an efficient tool for promotion.


You can begin using an opt-in form to seek new clients if your company sells goods and services.


You can communicate directly with your clients, and the best part is that there is no danger involved.


2. Pay-Per-Click advertising


A lot of businesses employ these advertisements because they provide quick results at a reasonable cost.


You must register for a Google Ads account if you wish to use this form of advertising. You can then use this information to generate a special website address for your company, which you will use in your advertisement.


3. Establish A Blog


Anyone with a basic understanding of writing can create a blog. By promoting informative and engaging blog entries, you may use blogging to draw in and keep new readers.


This is a fantastic method to show people who you are and what you stand for. You want your blog to reflect your personality so that it doesn't appear as though you're only attempting to promote a product.


Use your blog to highlight your expertise and tutorials and content to inform readers about the goods and services you offer.


4. Create A Reward System


Giving anything away for free is the most common strategy for luring in new clients. If you have a form of freebies to give, even a basic website might entice visitors to make a purchase.


Building a rewards program, such as one that uses reward cards that individuals can obtain and use to earn points each time they make a purchase, is the ideal way to draw in and keep new consumers.


These are just a few methods you can use to draw in more clients. You can accomplish this goal by having a fantastic website, original content, and efficient online marketing techniques. Freebies, discounts, and other reward-building tactics can help your firm attract more potential consumers. The best course of action is to mix these strategies so that you can give your brand a distinctive character and draw in more customers.


giveaway freebies marketing



Reason 4: Measurable Results


Unlike traditional business methods, firms that rely heavily on their online presence to generate money may track conversion rates in real-time.


With the aid of this knowledge, they may refine their future tactics and determine what caused the conversion.


Real-time data used in digital marketing.

Digital marketers can now use real-time data to their advantage and incorporate very precise statistics into their marketing plans thanks to technological advancements.


In a short period, digital marketers can learn about the preferences and interests of their customers.


Real-time data is defined as information that is gathered while it is being used, meaning that it is not saved, but sent directly to the user as soon as it is generated. It offers a steady stream of time-sensitive information that may be analysed for precise insights to improve operational effectiveness and company agility.


An example of real-time data that a digital marketer can use to provide pertinent information about a product or store that is nearby is the location information of a potential customer. Both the location and the information being transmitted to the person can change.



Customer preferences

You may better understand your target market by using real-time data to analyse customer preferences and demographics.


By examining client preferences and demographics using real-time data, you may comprehend your target market better. You can learn more about a potential customer's preferences by monitoring the number of likes on your social media postings or the number of conversions from your website.


For instance, modern brands keep an eye on the shopping carts in their applications or websites using data. They can keep track of which products are attracting more consumer interest and gather detailed information about consumer purchase patterns. As a result, if a user leaves their shopping cart empty, the company will know it and can use the information to continue communicating with the consumer. Retailers, for instance, can offer customers discounts to persuade them to purchase an item that is on their wish list or in their shopping cart.


Once you are aware of your consumers' preferences and interests, you can leverage real-time data from digital marketing to create tactics that will increase customer engagement.


This enhances the functionality of the website, boosts consumer engagement and retention, and increases sales and conversions.


More rapid data analysis

Real-time data analytics enables you to learn about client preferences, interests, and product performance in real-time, as opposed to pay-per-click or page views, which give data after the event has occurred and over a specific period. This facilitates your understanding of what works and what doesn't work as a marketer quickly.


Real-time data in digital marketing and its analytics help with split-second business decisions by delivering insights quickly.


You may also adapt your marketing strategy to generate better outcomes for your product thanks to faster real-time data analysis, because it gives you a window of chance to get back on track with your marketing expectations.



man shopping target audience


Retention and engagement of customers

In a Harvard Corporate Review survey (2023), 58% of corporate executives claimed that integrating real-time data analytics into their business strategy has increased client retention.


Real-time data analytics in digital marketing can provide a more individualised experience.


Businesses can communicate with clients directly through social media channels or personalised email marketing by using real-time data in digital marketing. To engage with the customer directly, for instance, reply to their comments and feedback on social media. If there are any problems, giving a quick answer is a good method to appease a displeased customer and safeguard your brand's reputation. This customer feedback is real-time data that marketers utilise to evaluate where the product stands in the market.


Geolocation

Geolocation is just another potent real-time data point marketers utilise to interact with their audiences. When you are nearby or searching online for nearby establishments, a retail establishment might email you about their promotions and discounts.


You can send mobile ads to people who are nearby or who are visiting your location and to targeted consumers' mobile phones.


Other businesses can use geolocation in a very efficient manner as well. For instance, to emphasise better possibilities, travel agencies or real estate firms can send location-based personalised adverts to customers. Or to highlight locations with better weather than the one the consumer is now experiencing.



Reason 5: Increased Engagement


Mobile phones are a critical requirement today, whether for personal or business use. To offer the right support, marketers today target smartphone users and analyse their online activities.


This improved level of client engagement was made possible by the ease of communication that was lacking in prior times.

The most effective digital engagement strategies listed below are necessary for systems that support customer involvement.


Make use of social media Once again, social media offers a digital environment for interaction, branding, research, idea sharing, and spotting emerging trends.

Real-time communication also makes it simpler to offer individualised care and support.

Make use of chatbots

Your customers may communicate with your brand and get rapid answers to frequent questions or solutions to straightforward problems via live chat alternatives, which include AI chatbots.


When necessary, the chatbot can connect the user to a live person for more individualised contact and support.


Employ customised messaging

Every interaction has the potential to yield insightful information about the interests, values, and preferences of your clients.


Building an emotional connection with each consumer and getting helpful feedback are made workable by using personalised communications across social media, email, and webchat.


Introduce choices for self-service Make it simple for your client to discover more information about you and your offering. AI chatbots are conversational and answer frequent queries. These FAQ sections provide concise solutions to frequent issues. Multimedia libraries offer beneficial tools that your clients can utilise to get to know your brand better.

Examine client comments. Examine the content your consumer shares with you for the following to get the most out of it. Their impressions of your website and sales funnel; what makes them buy or leave.

Use an omnichannel approach.

Each consumer has a smooth brand experience thanks to omnichannel capability across several channels (email, mobile app, social media channel, etc.).


If you can save your clients' time and effort, they are more inclined to stay in touch.


Connect to your CRM.

To ensure a smooth experience, integrate your CRM with all key components of your customer interaction process. It makes it simpler and quicker to prepare for and address consumer problems and to capture fresh information with each engagement.





 
 
 

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